Merchandise that is scuffed, worn, dirty, smelly, washed, etc.NO RETURNS ON CLEARANCE OR SALE ITEMS! If you return those items NO CREDIT WILL BE ISSUED.While we are unable to guarantee an outcome, we will do our best to reach a conclusion as quickly as possible. Once the item has been examined by our product experts, we will determine if we are able to make a replacement order or issue a refund. If you believe the product you received could be defective, please contact our Customer Service department before returning the item. If you would like to exchange your purchase for something else, please return the original item and re-order your new item online. If you return an item, it can take 8-10 business days, after we receive the returned merchandise, for us to process the return and issue a refund.
Return Shipping and CostsĬustomers are responsible for return shipping costs, unless an incorrect item was shipped. Your items may also be returned to our Okeechobee location. Please fill out and include a copy of the return form included with your order. All returned items must be in their original packaging with the tags attached and be in new, unworn, and unwashed condition. Therefore if you are unhappy with your purchase simply return it within 30 days of delivery for a refund of the purchase price. We understand that sometimes there is a need to return an item. We want every one of our customers to be completely satisfied. Returns PolicyĪt Eli's, our guarantee is simple. Eli's is not responsible for shipping costs. If it is too late to cancel your order because it has already shipped, you may return any unwanted items in accordance with our Returns Policy. It MAY be possible to cancel your order during processing but ONLY if you speak with one of our online representatives, available Monday - Friday. We start processing your order as soon as you click "Place Your Order". Features: Sunset harness leather center accent and off billet holder Leather stuffed with extra tallows and oils that help prevent it from absorbing moisture and sweat that causes traditional skirting leather to become stiff and gall your horse Non-rust stainless steel hardware. This cinch also offers easy care: dust and dirt can generally be removed by shaking and brushing the cinch. While mohair cinches are known for stretching for a perfect fit, they always return to their original size due to the fiber's elasticity. Mohair wicks away moisture for added comfort to your horse and for maximum breathability.
Known as "the diamond fiber", mohair can be twisted and bent without causing damage, adding to the dependability and durability of this cinch. This mohair offers a soft, luxurious feel, a rich luster, and outstanding durability. Weaver 27-Strand Mohair Roper Cinch Handcrafted by craftspeople in Holmes County, Ohio, this premium quality cinch is made from 100% mohair from Angora goats.
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